Dear FreshGo Customer,
We are sorry to happen this. FreshGo support team always put customer’s satisfaction as our utmost priority. We care about your shopping experience in our shop very much. Could you please tell me more details about the issue? We will help you to solve it in 24 hours.
You can also send your order number or tracking number in this email so that we can find your order and solve the issue as soon as possible. Thanks in advance.